For those of you looking for a great product and value for the money, this is where you should be. But the most important thing is customer satisfaction and I assure you this company provides just that. I had an issue with a Christmas tree that may or may not have been damaged in shipment. I ordered it in January after the season and when it arrived the bottom section didn’t function properly, so I emailed the company and they said that they were out of stock of the bottom section til next season and if I couldn’t get it to work that they will issue me another one at a later date. I naturally assume I would have more the my fair share of problems trying to convince them of a problem almost 10 months later that I purchased in January. I immediately received an email from a young lady named Renee, I know the name Vividly because she followed through, throughout the entire process. She was also the person I contacted in January and she assured me in the first email that they had the section in stock and that as soon as I confirm my shipping address she would send it out immediately. Within days, the shipment was at my doorstep working properly as promised. All I ever ask is for customer satisfaction and Renee held true to her word. That said a lot about the company and I would certainly order from here again!
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