The best thing about this organization is there customer care representatives who genuinely want you as a customer to be happy! Our business was moving from one state to another so we needed help getting our goods shipped out. This team took great care of us and really made sure everything went smooth. There were no problems at all during the move. We will definitely use them again if need arises. Nothing negative about this company but i would suggest everyone looking into shipping companies should look into this one because they can make your life easier when trying to ship items internationally. Shipping some furniture across country lines.