The ability for our staff members is pretty flexible regarding how they utilize it! Nothing as far being able understand what certain features or settings are used but I'm sure that will come after time if you work closely together during training process - which we have already done by allowing them use before coming into office hours each week where there has been plenty opportunities so no issues here just need more hands trained at using these tools now than when i started working!! The product is easy for our small local business that has only one location (so no need yet) but also works well at larger chains where we have multiple locations. This allows us as an owner/operator to see what my employees are doing when they aren’t working directly under me – I know who needs work done immediately upon finishing or after hours so there isn't any lost productivity from being off site!