Restaurant Magic was founded over 30 years ago with a single vision of providing restaurant operators better access to their operational data. With this access, operators can make faster decisions, optimize schedules, implement predictive ordering, and create a positive impact on their bottom line. Restaurant Magic's software provides insight to some of the largest multi-unit franchises in the world.
It has been easy for my staff members to use. The application is very user friendly making it easy for them to learn how to navigate through all of its features. They also love that they get immediate notification when there are changes made by management or myself.
I dislike nothing too much about RM as far as what we have implemented so far. We are seeing great results from implementing our new scheduling system. We're able to see exactly where an employee works best at each time during our…
Pros
Easy navigation
Great customer support team!
Flexibility in customizing schedules with ease.
Ease accessing/editing shifts via mobile device (tablet)
Scheduling tools make managing employees easier than ever before
The ability for our staff members is pretty flexible regarding how they utilize it! Nothing as far being able understand what certain features or settings are used but I'm sure that will come after time if you work closely together during training process - which we have already done by allowing them use before coming into office hours each week where there has been plenty opportunities so no issues here just need more hands trained at using these tools now than when i started working!! The…
Pros
The ease with which you can see your employees' schedules and their shifts and their availability and the ability to change it all within seconds or minutes
Cons
The need to have an app installed on your phone, but if you are using it daily it is worth the hassle