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1 Level
812 Review
51 Karma

Review on πŸ’» HP 14" HD Laptop 2021 - Lightweight, AMD 3020e (Up to 2.6GHz), 8GB RAM, 128GB SSD + 64GB eMMC, 1 Year Office 365, WiFi, Bluetooth 5, USB Type-A&C, HDMI, Webcam, Windows 10, with Ghost Manta Accessories by Mike Devine

Revainrating 3 out of 5

Questionable product and restocking fee

I bought this laptop thinking it was brand new and when it arrived the battery wasn't holding a charge. I left it plugged in for a day and the laptop died after being unplugged. I returned this product and was charged $50 for the restocking. What I don't understand is how I am responsible for all charges when it is a faulty product that was DOA. It's not my problem and it's not a product I'm selling. This seller also gets a 0 for customer service.

Pros
  • Quick replacement
Cons
  • Almost never