I like that it is easy for people who are not tech savvy at all, or even those with no experience in technology can use this system without any problems since everything has been made user friendly! The fact of having so many options makes things confusing sometimes but once you understand how they work its okay :).
Sometimes when trying out new features there might be some glitches which make me feel uncomfortable about using them until i get used too their functions again because nothing was wrong before just something different than what we have become accustomed doing previously! Its good if your business needs marketing automation then definitely consider buying creditibal as an option instead other platforms available online such us Mailchimp etcetera.