I like how easy it was to use! We were able to create an entire medical facility in just one day (without any tech experience). There are so many features we can't even list them all here but if anyone has questions they have people who will help answer those for free!! If your looking into this product make sure someone helps guide you through setting up everything because there's definitely some things not explained well enough or at least too late once installed.. You'll be surprised what kind of information you get from using First Homecare as opposed to paper charts/records etc. I like how it keeps track of all my patients in one place which saves me time when there are multiple doctors or nurses looking after them at different times! It makes scheduling appointments easier to keep up too as well as keeping records for billing purposes!! There isn't anything i dislike about this program other than maybe having an option where we can create our own report instead if just printing out preloaded reports would be nice but otherwise everything works great.