It is pretty easy for newbies like me who are just getting started with printing software/systems because it's very intuitive & user friendly! You don't need any advanced training in order get up an running fast as possible - great if you're looking at this product from that perspective too!! I haven'r encountered anything negative yet but there may be something out their somewhere since we've only been using everyoneprint about 5 weeks now so far :) We have found everything related to workflows within our business more efficient than before which saves us time overall plus also allows employees flexibility when needing printouts quickly without having them wait around until they find someone available online /offline etc..