Some people said they weren't in the package or something different than mine. Good product for its price. So far so good, although I use it as a bath heater to encourage my dubia roaches to breed. I don't know if I would trust him with my reptiles, I'm afraid it's getting too hot. Since there is no temperature reading on the dial, all you have to do is turn it on and stick a thermometer on it to see what the temperature is. But I don't mind the extra effort, so I don't mind. As others have said, there are no sticky pads or strips on the bottom to prevent it from sliding/sticking to the tank, but that doesn't bother me. Good product for what I use it for.
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