Refurbished but to be honest apart from a tiny scratch on it it's mostly like new. I had two strap options: a light pink leather strap and a light pink rubber strap for it. Works perfectly. I had 75% battery before charging. Arrived well packaged. Mine also had two chargers. There's no charging box to plug into an outlet, but I had an extra one, so I didn't mind. The straps were fairly clean as was the watch. I can make calls and the volume is great! It also knows when you are exercising. It is great. Has a bunch of free watch faces that you can install. At first I was concerned about the reviews. but I'm so glad I just went ahead and got it now that I have it. In general, the smartwatch is satisfied!
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