I like how easy it is to use in our office setting with the patient portal integrated. It's very user friendly! We have been able to see what we need to do before hand so there are no surprises when going into appointments or during the visit itself. There isn't much that I dislike about this program at this point. Sometimes my computer has issues but they get fixed quickly if needed. I would say go for it!! You will not be disappointed. This program helps us keep track of patients and their information easily because everything can be done online from home.