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South Africa
1 Level
671 Review
41 Karma

Review on LIANTRAL by Eric Teshome

Revainrating 2 out of 5

A Negative Experience for Home and Office Needs with LIANTRAL

Unfortunately, I had a really unsatisfactory experience with LIANTRAL. Despite offering a wide variety of products, I found their website to be difficult to use and unclear. The photographs did not properly depict the products, and the product descriptions were vague. Furthermore difficult was the checkout procedure. I had to make multiple efforts to finish my order because the website had issues. And to make matters worse, my order was not delivered in a timely manner. I attempted to remedy these difficulties by contacting customer service, but I was faced with apathetic and unhelpful staff. My issues were not taken seriously, and it took several tries to receive a response. Additionally, I discovered that LIANTRAL's prices were not as competitive as they had claimed to be. I could easily get comparable goods on other internet retailers' websites for less money. I had a bad overall experience with LIANTRAL, and I would not suggest them to anyone. They are an unreliable alternative for all of your home and office needs due to their confusing website, technological issues, sluggish customer service, and uncompetitive pricing.

Pros
  • Website that is easy to use and has images and descriptions of products that are easy to understand
Cons
  • Problems with technology during the purchase process can cause delivery to be delayed in some instances.