I like that there are many different features available to help me organize my time better, but still have it appear as if things can be done in one day instead of 2-3 days (I work fulltime). The layout is not very user friendly - some parts need extra clicks or scrolling just right for you know what your looking at/clickinhg! Also when sending emails from within BBM messages sometimes they don't get delivered until hours after being sent so make sure this isn’t an issue with them too!! So far everything has been pretty good though nothing really bad either haha It's great because its made all our jobs easier by having access via mobile phones 24Hrs 7Days / 365Davs! No more needing paperwork which saves us about 20mins per shift every week!! And we've also gotten rid off using paper forms & filing cabinets now saving loads o money each month. Overall i would recommend getting bcm soft bcms.