I'm updating my review and reducing it from four stars to three.My original Banglijian was excellent, which was a huge surprise to me. I wasn't expecting much, but it met my needs reasonably well. It wasn't quite as good as the $500 unit it replaced (which I lost), but for the price difference, the Banglijian was a bargain. However it died one day before the 18 month warranty expired. Banglijianm honored the warranty and sent me a replacement. The warranty submission process was unusual and I was skeptical that they would actually send me a replacement, but they did. Unlike many electronics companies, the replacement they sent me appeared to be brand new, not a "reconditioned" unit like most companies send.I was impressed and was ready to imcrease my star rating from 4 to 5. I was going to write a glowing review. However a problem developed. It's been several months, but I still have not been able to get it to work right. I've now given up. I may bite the bullet and spend $500 to replace the original unit that I bought my first Banglijian to replace.I'm guessing that Banglijian quality control is uneven. You might get an excellent one, like my first one, or you might get a dud, like my warranty replacement. The fact that my first one only lasted 18 months is not encouraging about Bangijian quality.Summary: - Baglijian Honors warranty (although the process is a little strange) - Sound quality can be excellent get a good one) - Quality control uneven, based on my experience - At just over 1/4 the price of the $500 unit I lost, it still might be worth gambling on Bangijian despite the uneven quality control (though this time I'll probably spend the $500)Original review:============I originally bought this as a relatively inexpensive temporary replacement for the much more expensive PSAP that I was hoping I had just misplaced. 14 months later, I still haven't found the other PSAP and I'm finding that this Banglijian is better than I expected.The sound quality is good, the volume is sufficient even with the thin tube, and the overall quality seems good.However, it's not perfect. Lately it's been getting an occasional popping noise. It's not a major problem, but it could indicate a developing problem. My one complaint that it's not possible to download a manual for it. I've misplaced mine and so there's no way of knowing which of the three listening modes is which. It probably speaks well for the Banglijian that I haven't had a need until now to try different listening modes. It's not a huge problem - I can figure it out by experimenting - but it would be nice not to have to deal with it. Overall however the Banglijian works well for my main need of hearing someone speaking on the other side of moderate size room.It's not my first PSAP. Initially I owned a series of Walkers Game Ear models, and then nearly two years ago I bought a Soundworld Solutions SIdekick. I loved the Sidekick, but I somehow lost it. I of course have no way of comparing the sound quality of the Banglijian with the Sidekick (though I miss being able to adjust audio characteristics like I could with the Sidekick), but the sound quality of the Banglijian is definitely better than the Walkers Game Ear Digital Elite that I bought three years ago.
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