Review on Investigator Report by Richard Muncy

I like best what you can see when viewing cases under 'Investigator'. It's easy to track your progress by having all activity available at once (eg., email sent/received; calendar events). The way it reports information for clients needs some work -- sometimes too generic or not specific enough about issue resolution status with respect of issue being reported as resolved - eg., we are seeking payment from insurance carrier but haven't received confirmation yet/or have been told they do nothing until further notice due to COVID-19 impact etc. If an employee goes missing off campus during time working hours (say 5pm), how quickly should this be brought up? We use investigator report within our organization because there were certain features for which other vendors did no provide adequate product / platform support so had to build them ourselves. Ease & speed to onboard new employees. The ease of use and flexibility to customize reports. I like how you can attach documents and images to each report. It's easy to create templates for your clients and then assign them to cases. I wish there was an option to see all open cases at once rather than having to go through each one individually. We use this system to track investigations and keep our files organized. It has been very helpful in keeping track of the status of our cases.