READ WHOLE REVIEW: I had done a lot of review browsing before committing to this sectional. I was looking for something that had resilient cushions and didn’t care too much about the wicker. Initially I was pleased, the product shipped quickly(I think it shipped from Georgia), the cushions seem to be what the reviews said and overall the product was exactly what I expected from reviews. Unfortunately when I got the package I realized they sent me 4 of the same boxes with no instructions, hardware, corner pieces or table. I proceeded to email them, there is a slight delay in reply but no longer than 12 hours(I assume their headquarters is overseas). They were quick to send the other two boxes (although the actual shipping took a little longer than the first shipment) with the correct items as well as a handy Alan wrench socket. They also let me keep the two incorrect pieces that were sent initially hence the super huge sectional/extra seating in the pictures. I feel like I remember reading that it took someone a long time to put this together but that’s not the case, these are very easy to put together with about 8 screws per seat. Although there was a slight hiccup I’m very pleased with this product and the customer service provided. Patience is a virtue!
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