I like how easy it was for me to create my account with them. It made getting started very simple! They have so many different features within their system which makes finding what you need easy. The support team are always helpful in helping us figure out our problems as well. There were times when we had issues but they really helped resolve those quickly. I wish there could be more customization options available. We use this software primarily to keep track of our projects. This allows our employees to see all the tasks related to each project at one place. Also gives us an overview of where things stand.