*Last follow up* Soooo. I did not receive anything from the seller and I lost hope. I assume they saw this review and emailed me saying they didn't send anything because I didn't provide my address. WHAT? How stupid of me to assume they have my address since they have already sent me a defective product. Besides, they never asked for it again. So I gave them my address AGAIN and received a brand new bottle today. It was cool, I wasn't expecting it. The straw works great, overall I'm satisfied. I hope you don't have any problems as the seller has a shaky process, this is a really good bottle. *Continuation*. I contacted the seller and explained the situation. They emailed me asking for a photo of the broken straw. I let you know you don't see anything wrong with it, but I can just replace it. They emailed me back and said no problem. A few weeks later still no replacement straw. I just spent over $20 on a water bottle and this is how they will solve the problem? Not cool. This is a good bottle as advertised. Recieved today. The only problem is that there is a tear or hole in the straw somewhere. Do you know when you use a straw and get both liquid and air? That's a bummer.
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