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1 Level
746 Review
57 Karma

Review on Pilot by Chris Hazzard

Revainrating 5 out of 5

Overall service has been excellent.

Overall service has been excellent. Has helped us manage accounts payable better and has made managing accounting easier. Has a lot of experience and knowledge of small business accounting. Easy to understand the whole process and helps us save money and time. Very responsive to our requests and suggestions. Helps us organize our books better. Overall happy with the service and would recommend to other small businesses. I think this software could use some more features such as an online invoice generator or even just an electronic signature capability. Also the customer portal should include information on how to make payments via check or direct deposit into my account.

img 1 attached to Pilot review by Chris Hazzard

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Pros
  • Excellent service, easy to use
  • Quick responses and updates on progress
  • Helpful support team
Cons
  • Not sure why.
  • Customer Portal - No clear instructions on how to make payments
  • Invoice generation needs work - no clear instructions on how to generate an invoice