Received this unit yesterday and installed it on my trailer this morning. The instructions were fair, but they need tweaking. Quality appears to be good with one exception, the screw on the assembly has to be either stainless steel or aluminum. Everything is either stainless steel or aluminum except for this part, and this is the only part that has a saltwater outlet for those who boat offshore. In terms of customer support, Atwood only has one number that nobody answers, voicemail only. The link to support is broken, impossible to contact them. I think at some point I'll have to find a replacement for the carbon steel screw in assembly myself, but I encourage them to replace it on their future products. After installing this product I think it will do the job it was designed to do.
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