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Croatia, Zagreb
1 Level
704 Review
44 Karma

Review on ๐Ÿณ Cuisinart CMW-200 Convection Microwave Oven with Grill - 1.2 Cubic Feet by Patrick Martin

Revainrating 2 out of 5

Cuisinart / Conair is not responsible for the warranty on this appliance

The electronics failed between 3 and 4 minutes after the first cook cycle and failed completely. The right rear quadrant is too hot to touch. After about 5 minutes, the electronics switched on again. Rinse and repeat endlessly. I have initiated a warranty service with a warranty period. All I have is running around. After several unsuccessful phone calls and emails, I finally received shipping labels to send the unit to a Conair repair facility. I ended up receiving a repair bill from a service center who suggested that repairs covered under warranty would be billed. I sent a letter back to the repair center outlining the full history of my efforts to enforce the Cuisinart warranty. Without a written reply, the repair center simply returned my device unrepaired.

Pros
  • Quality construction
Cons
  • Damaged