It is easy to use and navigate, it does not have any glitches and its super flexible. The pricing for the service might seem too steep at first but once you start using the platform, there's no looking back! I can't think of anything that I dislike about this software. We are able to keep track of all of our videos and make sure they're constantly being uploaded to our account. The support is great, they are always willing/able help you out when questions arise or if I need them for something else as well! It's not much but it helps me keep my sanity while working in this field that can be very stressful at times!! Nothing really bad about Bentspils work ethic so far. They do what their told by law enforcement officials which makes things run smoothly (and quick!).