I liked that it is very easy to use compared to other similar apps available for hotel bookings like Expedia or Kayak-it's easier than those two when you have less experience using them! There isn't much customization options unless one signs up through their premium account which costs around $100 per year - so if your looking at this app without going any further you may not want too customize what they offer. It has been more helpful because of how simple everything works out of box once downloaded/signed into our website. Our clients love being able see all reservations on 1 dashboard rather then having multiple sources where we could be missing important information from some systems (ie; phone calls). I like that this software is very easy to use and has many different functions that can be used for any business. The customer support is also great! There are some minor bugs but they are being fixed quickly. Nothing really, it's just a great product! We have been able to get our bookings handled quickly and easily, and we are saving money by not having to hire an additional employee.