I like that you can search by item number, case or client to find what your looking for within minutes! It's easy enough anyone in our office could use it without training but also has advanced features available upon request if needed (which we are).
There isn't much about this software which makes me dislike as an end user - just minor things such as not being able run reports while logged into another application at once etc., however these aren’t huge issues compared with other similar applications out there so they don‘ t really matter too often either way :) We have been using Aciss P&E since 2012 when its predecessor was purchased; one year later after implementation everything works great now even though sometimes some functions need time getting used again i guess due to upgrades over years?