Review on Belt Clip Holster for Otterbox Symmetry iPhone 11 - Case not Included by Kayty Michaels

I bought this holster in 2019, the clip on top that helps secure the phone broke in December 2020. I contacted Encase and they sent me a replacement with the reply that I would only get a free replacement. The replacement broke in the same place this month January 2021. There seems to be something wrong with this clip because if the phone hits the ground the wrong way, the clip will break in half. I tried to glue it like crazy but it didn't work. Their warranty is listed as "LIFETIME" in their description but apparently that's not true if they want me to pay for another one. I hope Otter Box makes a holster suitable for ambidextrous cases because they stand behind their product! I will contact Otter Box.