Good day ! I am very excited to share my thoughts regarding the Serta astoria mattress, which can be found on the Askona website. On January sixteenth, twenty-two, contract IM-810727 was drafted as the agreement governing the transaction. The protective cover by Askona, which provides an additional thirty years of coverage, was included in the purchase of the mattress. The crux of the issue with this mattress is that it started giving out less than a year after it was purchased. The compliance of the mattress with all of the operational requirements was verified, and the bed was found to be in full compliance with the norms! After getting in touch with the support team, they emailed me a checklist with the following procedures! After disclosing the marriage, he supplied images, to which they responded that the failure was acceptable and offered me a more durable mattress cover),)) with which I, of course, did not agree. After that, an appointment with a specialist was made. After inspecting the bases of the bed and ensuring that they were level, the expert who arrived at the location after three days recommended that the mattress be folded up and removed from the premises. It has come to my attention that he did not measure the space that separates the lamellae! And it is 8 mm, with the exception of the very last pair, which are in the legs and the photo of which was supplied in accordance with the template! Following the completion of the inspection, the answer was such that a violation was disclosed to the buyer; specifically, the gap between the lamellas is greater than 8 mm! This firm and its products are not ones that I would suggest to anyone because they do not perform any quality control and they violate the rights of their customers. As a consequence of this, I shall consult with some more authorities!
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