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United States of America, Irving
1 Level
688 Review
29 Karma

Review on ๐Ÿ“ถ ARRIS SURFboard SBG6400 Cable Modem and Wi-Fi Router - DOCSIS 3.0 - Retail Packaging - White - Fast Internet and Wireless Connectivity by James Bartels

Revainrating 1 out of 5

I have to reset the modem EVERY DAY for this to work

Wish I could go back. this is the worst purchase i have ever made. I have to reset this modem/router at least once a day because something is wrong with it. The modem says it's working and all the lights on the front say Wi-Fi is fine, but none of my devices can find the network. EVERY DAY something goes wrong and I have to reboot my modem/router. This works for an hour or two and then all of a sudden you can't find a network, or your Wi-Fi just turns off and some lights on the front go out. Is it sad that the modem/router I got from the worst company (Comcast) is 100,000 times better than this modem/router? waste of money. I'd rather give Comcast my money to rent a modem/router there than give this company another dime. Too bad their return policy only lasts 30 days. After that you screwed it up. I didn't connect this modem/router until 30 days later, so I didn't realize how much junk it was.

Pros
  • 8x4 DOCSIS 3.0 2-in-1 Cable Modem + N300 WiFi Router
Cons
  • Expensive Insurance