I bought headphones on the Huawei website on the Internet (and I advise you) since the store and the site are different legal entities. The site is a representative office, delivery was free with a discount, 10,500 came out on prepayment. Now about marriage: 1) all the interlocutors complained. I resigned myself, I thought it was normal. After a while, the hum appeared already in my ears with the noise reduction mode and in all noisy places (especially in the subway) it began to strain. I called the warranty phone, told me, they asked for my full name, and immediately found my headphones in the system and all the information about them. They offered to go to the service center for diagnostics. I found the nearest service center on the site. I arrived, took the headphones, packed them in a bag, I signed the acceptance documents. Asked how many days to come? They answered me: 15 MIN diagnostics, and then a maximum hour for repairs I was shocked after the warranty and attitude stories from various apple and red retailers. The master comes in 15 minutes, says you have broken 1 earpiece, the problem identified with him asked if she was frequent, they said no. Please wait, we will replace both headphones for you. I was pleasantly shocked. An hour later + - they bring me and show me a case with headphones as from the factory) I test, they do not connect, the master helped me set it up and I went home happy. While I was waiting for the headphones, I talked to the consultants, drank tea and calmly waited. Service at the level. After replacing headphones: 1) I lost the buzzing in my ears 2) have become better connected 3) the interlocutors said that it became better 4) all the same, when I speak with interlocutors, I take off my headphones. Bottom line: top for your money if you have a huawei phone. I do not regret the purchase. Now I'm waiting for a watch by which it will be possible to communicate and connect them to headphones without a phone.
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