I like that it is easy to use, customizable and has almost everything you could want in an office management system. It is not very intuitive at first but once you get used to how its laid out there are no problems managing your business with this software. As of right now it seems as though there isn't much that would make me switch away from this program. If you have been looking into other solutions, this one might be worth considering as well. We were able to manage our field staff more efficiently than ever before.