Favorite idea, great invention. But on first use (bought for my grandma who has poor circulation in her arms and legs) one of the round heating pads leaks. How do I get a replacement? I really want to love them, but they shouldn't break right away - especially a reusable product?! UPDATE: The seller contacted me immediately and sent a replacement product after my last review. The person I dealt with was polite and professional and the new product I received does not leak. Despite my initial issues with the product, I will definitely order from this company again.
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