I like that it's easy enought from an admin perspective where anyone in my organization could use this software without any training or support needed at all! It has helped us manage our user accounts across multiple platforms such as office 365/google drive etc with ease along side other applications we have used previously (such as outlook).
The price point isn't cheap but considering how much time they save me daily by having one central place i'm willing tto pay whatever its worth!! There are definitely some bugs here & there however these do not effect productivity nor safety which makes up most problems people face when using new technology especially if their business depends heavily upon them being available 24 hours 7 days per week / year round.