The simplicity of this software is amazing! It's easy to use, it has all that you need for tracking safety procedures or even training materials/courses as well. I have not encountered any downsides yet but would like more functions in future updates (e.g., ability to see who viewed what document). This product does exactly everything we needed from an HR perspective - great customer support too when issues arise; they are very quick at responding which helps immensely during times where there may be confusion about how best to proceed next. We had been using other products before finding Soptracker so some things were missing compared to our old system- such as being able track documents across multiple employees etc.; however once set up correctly these features do come along quickly enough after installation without having to pay extra fees per month if required by another provider. SOPTracker is easy to use and I like that I can share documents with colleagues who are not on my internal network. I also like that it is very simple to use, however, I would like to be able to share documents with colleagues not on my internal network. If you wish to use the software for internal communication, then I cannot recommend it. I am using SOPTracker for internal communication to my colleagues.