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SOPTracker Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Content Management, Knowledge Management

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Description of SOPTracker

SOPTracker reports employee compliance with just a few mouse clicks and keeps your private company information safe and secure.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Great customer service with flawless product

It is easy to use, intuitive (for those who are familiar) and it has all of my personal documents organized in one place for me! I did not like that there was no way to change how you organize things once they're set up; this would be helpful if we wanted our employees' folders/documents to have different labels next year than what's currently being used now. We've been using their services at work since 2010. The benefit is having everything in one spot. They can pull files from anywhere and…

Pros
  • Everything is in one place, it is easy to use, and it is very intuitive
Cons
  • I wish there was a way to change the folder names or titles to something different and have it stay that way

Revainrating 4 out of 5

Great Software with Excellent Customer Service

I like that this software is easy to use, very user friendly! You can do almost everything you need in one place which makes it simple for me as an administrator of my organization's security program (SOC). There are some functions we cannot complete without calling our client service representative but other than those minor issues there isn't anything wrong about using Soptracker over any competitor product out their today or even yesterday!! Nothing at all really because they have made…

Pros
  • Great Features Including Ability Track Attendance While Also Tracking PTO Requests Alongside Other Employee Information
Cons
  • Some Functions We Cannot Complete Without Calling Our Client Service Representative

Revainrating 5 out of 5

Paperless Office- Easy User Friendly Software

I love that it is user friendly, very easy to navigate from home page all of my questions are at once in front me rather then having many steps along way back track if there was an issue or problem encountered by one department over another when submitting work for approval. Nothing yet dislike about this software but what you see out side will never be as detailed so don't expect too much unless they decide to expand more features which i'm assuming would take months before released into…

Pros
  • Ease Of UseEasy To NavigateVery organizedGreat layoutMakes everything quick & SimpleEfficiently tracks stockKeep Inventory updatedQuick updates with changesMade EasyTo TrackInventoryAllows You TrackingSaves timeNo other apps neededSimple interfaceUser FriendlinessIt keeps everyone honestAnd lets employers know exactly where supplies go
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Great tool/platform with excellent customer service

It's easy to set up for an internal system, it allows you access from anywhere etc which is great as we have offices in multiple countries / timezones so this helps us ensure all are compliant! No idea of how many users there could be that would actually use such software but i guess its good if some do decide they'd like one! Easy setup process via Dropbox - once installed a quick login & off away :) The ability to customize reports to your needs. It is also very easy to use. The interface…

Pros
  • I like that when I log in to the software I can see all the locations that I manage for the company
Cons
  • The reporting is somewhat confusing, and needs to be more detailed

The simplicity of this software is amazing! It's easy to use, it has all that you need for tracking safety procedures or even training materials/courses as well. I have not encountered any downsides yet but would like more functions in future updates (e.g., ability to see who viewed what document). This product does exactly everything we needed from an HR perspective - great customer support too when issues arise; they are very quick at responding which helps immensely during times where there…

Pros
  • Simplicity
  • Easy accessability via mobile device through Apple App Store
  • Ability manage employee files remotely.
  • Very good Customer Service response time