I like everything about this software! The customer service has been fantastic as well - you can get an answer to any question within minutes of posting it there!! There's nothing at current time we dislike or would change in anyway; however if anything came up with future upgrades of product then our concerns will be addressed accordingly by their team too :) We love how easy they make managing multiple hotels from one single dashboard which helps us save so much precious office space for other important things :). This was just what my husband needed when he started his job here 3 months back but only after 4 weeks working together did realized its value completely.