I even contacted the Garmin Support Center in Kansas City and they couldn't get it to work either. It simply does not recognize the device even after installing the suggested software. Instead, I recommend purchasing the VK-162 G-Mouse USB. I use it in conjunction with the ifly GPS software as a backup GPS device when I fly long trips on my plane. I usually use a Garmin hand held GPS. Sorry Garmin, but I wanted to support you :)
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