Review on Air washer Honeywell ES800, white by Edyta Suska ᠌

Name: Air washer Honeywell ES800, white
Item: Air washer Honeywell ES800, white
Rating: 1

April 21, 2023

Worst purchase ever, don't make the same mistake.

The employee, who called himself Hong Kong, blames guess who for all the troubles! That's right - a socket. An attempt to explain to my uncle what a switching power supply is, and why blaming the outlet is a pure lie, led to an answer in the style: "you are all fools and are not being treated, but I'm the only one here with a higher education."

A photo of the PSU is attached - a $5 rattle powers a device that sells for more than $300. Pay attention to the input range: 100-240. If the voltage in my outlet went beyond this range, everything in my apartment would burn out, including the power supply itself. But for some reason, all appliances work, the humidifier itself works, but a buzzing pump or a blown fan is the fault of the buyer and his outlets. Do you feel a trick? They have a "bad electricity" clause in their warranty, so be prepared.

They write that the volume of the tank is 7 liters. This is not so - there is 5.5, and another half liter will overflow the tank. But this is half the trouble. The second half is that the pump stops a lot long before the end of the water and remains there 1.5 liters! That is, the effective volume is 4 liters in total. I was still lucky with the first copy and it turned off the pump when the water level was already below the "minimum" mark on the indicator.

Just in case, here are the numbers of the first and third installations: 09497, 09618. Unfortunately, I did not save the second number.

I am also enclosing the back of the warranty card. There's a lot of nonsense violating the LOZPP, they will laugh at him for a long time in court. Please note that this applies to all Honeywell climate products, because ecofriend is the exclusive distributor.

Be careful.
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Pros

Able to work very quietly, only the sound of pouring water at night. Model 17. Other models have been on the market for too long. The maximum consumption is 36 watts. But buy at your own risk, more on that below.

Cons

Lots of marriage. They brought me 3 copies and all with one or another deviation. Three in a row! The first one was the pump. I contacted the ecofriend company that serves them and they said that this is not normal and the installation needs to be changed. I had to go for a replacement myself. The second was quiet without extraneous noise, but on the very first evening, the fan turned off. The replacement was brought already out of warranty on their own. But the third install was weird right after turning it on. Her fan was noticeably buzzing, and the pump did not fall. Although I was assured that everything was checked and everything is in order. Then why does the pump come into working position the third time? A few hours later, a new trouble - the pump gave a signal about a low water level in the middle of the tank, long before reaching the "minimum" mark. I asked for a replacement, but they refused. With motivation: I don’t believe you, you probably work for competitors. It's very nice to hear such paranoia when you were sold a marriage for 20 thousand! I explained that I was not asking for a new humidifier and would be fine with a refurbished unit that was brought in by a second one, but the fan had turned off. Some other employee contacted me, said that the second copy was repaired and they could bring it to me at my expense. Of course, I objected that to carry at my expense when they have so many marriages is somehow too inhumane. Do you know how they reacted? They blacklisted my number and didn't bring me my humidifier AT ALL, leaving me with a replacement one.