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1339 Review
68 Karma

Review on AlstraSoft AskMe by Fred Meeks

Revainrating 4 out of 5

A Great Tool That Helps With Tutorials

As long as you have enough questions in your profile, this software can help you find answers from other experts within minutes! I dislike this website for its slow response time when it comes to contacting them through email / chat support, even if they are online. Try using their contact form first - which will send you directly into their ticket center where tickets receive immediate attention! This helps with getting my requests resolved quickly. The ability to create new profiles makes managing multiple users very easy! You're able to select who should be contacted without having to manually search all of your contacts on your mobile device. It is a very user-friendly product and I have no complaints at all. The customer support team is also great, and they are always quick to respond. They helped us with our initial setup, but we had some issues later. We were able to resolve them quickly and easily through their support team. So far, it has been a great experience using AskMe. There are no problems as of now. I am sure there will be in the future, but I am happy with the platform right now.

Pros
  • The ability to create new profiles is a great, and the customer support is very quick to respond
Cons
  • There should be some other form of support for my issues