The customer service for this project was incredible! All of our questions were answered quickly, efficiently, courteously & professionally without making us feel rushed or like we weren't important enough to be heard. I am so impressed with their team that they are working hard to make sure you have everything your looking for when choosing an e-commerce platform as well as support after purchase/upgrade. We needed something more than what Shopify offered which made it easy to customize ourselves but at that point my concerns shifted from ease of use to cost prohibitive compared to other options out there (ie BigCommerce). It's super expensive to set up all of your products in multiple locations if/when expansion occurs later down the road. For now though - just getting started right away has been great!