UPDATE: Both my replacement are going downhill after 22 months on one and the other is going on 3.5 years since these both were free replacements under the 3 year warranty am not too upset. This time around I contact customer service and they responded the next day by e-mail. I knew I wouldn't get a replacement since one replacement was under 18 months warranty, it made it to almost 24 months .It still works sound wise, but wouldn't hold a charge for more the 9 hours .This hear aids hold 24 hrs or more if charged everyday for two hours ,so at 8 o'clock every night it would shut off and if I needed for more time I would charge again. The older hearing aid audio was decreasing by evening time .I could hear somewhat but had to turn up TV. Like I said not disappointed it is over 3 years old .Hearing aids on average last 3 to 5 years. I question having it repair ,but it came to $60.00 which include me paying shipping. They were running a special on the 201A for two at 169.00 which is a great saving since one cost 139.00. So I ordered them and added the 3 year warranty supply by ebay .I have received the two and they came in a magnet lock box with all the accessories within two days .I love this company ,little disappointed they changed warranty from 3 years to 18 months but I totally get it, feel for the price these hearing aids are worth the money since they are ditgital circuited and are easy to use and rechargeable which is such a nice feature over batteries and cost wise you can't beat the price or the service. If you read the booklet carefully you can trouble shoot these without a problem. Also like the ear plugs which come in different sizes which is key in using them. I wear these with my glasses with no problem ,mask was a bit of a problem, but we're getting away from that so that's a plus. Also if am not wearing my aids I don't hear TV and can only hear my husband if I am in the same room and standing close ,so they work really well if your really hard hearing I think.Written two years ago: I have 4 of these amplifiers. One went out after 15 months it wouldn’t recharge company replaced free of charge. I wore replacement for 14 months and started having problems again I contacted Banglijian customer service was told I would have to pay for parts to fix. I disagreed because I was told 3 year warranty on replacement . Found out there was a policy change, but being a loyal user cause I bought another new one till I could get a replacement because of warranty ,also I had to have something to use. Customer service gifted me another one since I was under old agreement with warranty.
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