I like the interface the most. It is sleek, modern and easy to navigate. I also enjoy how the team has made me feel like an individual. There is always room for improvement and I believe they are working on it! I wish I could create my own custom dashboard. I would like to be able to add other integrations to the app. This would be helpful for our guest satisfaction team. I also do not like how the team makes it feel like it is more of a team effort when it is really just me. I like how I can create dashboards and assign them to others. It is beneficial in times when I am not around the office. I can also create surveys and send them to my team. I have been able to create my own surveys and track results. This has helped my team understand the guests feelings and concerns.