Just received this product yesterday. Upon initial unboxing, the carrying case was found to have a huge rip. Messaged the company through Best Buy, waiting to hear back. Upon initial setup, the roof of the gazebo was found to have several holes in multiple places, as if something was dragged across it and snagged the fabric. Again messaged the company through Best Buy, waiting to hear back. Hoping they'll replace it, as the box is very large and shipping back would be a huge hassle. It did, however, set up very quickly (under a minute) and I was able to do it myself without a problem.
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