I seem to be having the same problem as many reviewers, it doesn't stop the flow and eventually floods the water cooler. I first tried it with a Knox water cooler and it worked fine for a while. A few months later I woke up to a flood on the floor. At this point I thought something was wrong with the water cooler so I tried everything to fix it. To the point of returning the water cooler and buying another. This time I tried Honeywell's signature dispenser. I put everything together, poured water over it and then poured it again. I've had so many floods with this thing that the $300 table I bought specifically for desktop coolers didn't collapse. :( I really wish it worked because it hurts to carry water bottles around. I don't think I will buy this again and have to sell the extra filters I bought on eBay. As a side note, I gave it two stars, because when it worked the water was great and clean if I could confidently use it without ruining another table and possibly my floor I would probably rate it a 5.
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