I had to come back and review this one! I ordered a used version of this product and was delighted to find it was in perfect condition, "like new" as advertised. All hardware, frames, slats, etc. were present and entirely undamaged.As for the item itself, I am really happy with our purchase. All parts of the nook tree feel solid and sturdy, and they fit together very snugly. Assembly took about 20-25 distracted minutes and everything uses the included allen wrench except the optional phillips screws to affix the hooks to the wood slats. Once assembled, it was clear to me that in our household with no kids, we wouldn't need the included securing straps for stability. A quick adjustment to the plastic feet ensures the nook tree sits level; so far, we've put up to about 30-35lbs on the hooks with no indication that the nook tree was going to fall, even with a firm jiggle.Buyers should pay attention to the product width if shoe storage is a major factor. We both have medium-to-small sized shoes, and four pair barely fit across the bottom. I haven't tried, but I imagine two smaller pair (women's size 7ish) could squeeze together on the half-shelf below the bench. For us, the shoe storage is just for our "main" shoes/boots, so not much of a problem.Overall, I highly recommend this product, especially at this price.
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