The ease of use makes it easy for new users to get started with this product. Very user friendly! I love how simple it was for my team members who are not tech savvy to learn quickly when we implemented the system. It has been great so far but there really isn't anything i dislike about it yet. We have had no issues since implementation and our customers seem very happy as well. They like that they can track their shipments easily and see where their trucks are at any given time. This helps them stay organized and know what routes need attention first. Our drivers also appreciate being able to log into work from home without having to drive out to do paperwork or pick up supplies.