I had been using other companies but they were not very efficient at all so i decided that it was time to try something new! They are extremely helpful in answering questions regarding their services as well as helping you get set up once your account has begun. It's hard sometimes figuring out what exactly one needs help/assistance fixing or how best to use them (i'm sure its just me). However everything seems fine now thankfully though my experience wasn't terrible either way. Not much really since we're still getting used to eachother lol :) We have gotten more sales than ever before which makes us happy!!