I like that this software is integrated with our Salesforce CRM, so it's easy to track and manage leads. It doesn't have many bells and whistles. You can't create your own templates, you only get what they give you. If you're looking for more robust features, you will need to look elsewhere. This solution works well for us as a small business and allows us to focus on our core competency. We are able to send out automated emails without having to worry about sending mass amounts of email. The…