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Aegon Insights Australia Review

3

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing Services, Marketing Analytics

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Description of Aegon Insights Australia

Increase the value of your customer relationships through the more intelligent application and use of data analytics.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Powerful tool and great customer service

The ability to extract key insights from large amounts or structured, unstructured & semi-automated text into Excel reports is very useful for decision making in our day jobs as well! I think that there are some features which could be improved but it's an excellent product overall with good support (which sometimes lags behind what you expect). For example we haven't been able receive updates about new modules so have had no option other than trial/demo versions even though they offer full…

Pros
  • Ease
  • Usability within own team especially compared against SAP Analytics toolset; both easy learning curve AND user interface ease
  • Reporting options available easily accessible without complex programming knowledge needed
Cons
  • All fine

Revainrating 5 out of 5

Fantastic product & customer service, I highly recommend using them!

The easy to navigate platform, excellent support team for any queries or issues you may have. There is nothing I dislike about this product at all! It has been fantastic working with my Account Manager in particular - she's always prompt when responding back via email as well (and usually very quick!). We've found some great insights into our portfolio customers that we hadn't realised before which helps us better cater towards their needs/wants moving forward so it really does help drive…

Pros
  • Easeofuse
  • Supportiveteam
  • Data insight provided through report templates.
  • Easyto use UI&dashboards
Cons
  • Some little things

Revainrating 4 out of 5

Fantastic platform and super helpful customer service

I like that you can view all accounts in one place, this makes it easy to keep up-to date with account information without having multiple tabs open or apps running at once! It would be great if there was an easier way for us (as clients) as well - we have admin access but not enough knowledge about how everything works so need help from support when anything is wrong/missing etc.. This has helped our team understand what's going out into different markets better than ever before by allowing…

Pros
  • The system is easy to use and the ability to view our clients in one screen is fantastic!
Cons
  • The reporting can sometimes be confusing especially when trying to see a historical view of sales & commission (in particular on a per campaign basis)