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Aequilibrium Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Value-Added Resellers (VARs), Adobe Channel Partners

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Description of Aequilibrium

We offer platform integration services for Forge, Backbase, Wavetec, and Adobe Experience Manager. The only reseller of Wavetec in Canada.

Reviews

Global ratings 2
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Very easy and efficient implementation of software

I've used their product since they started offering it to us about 4 years ago or so (I believe). They have always been very helpful with getting new products out there as well as providing support after release! There isn't anything that would make me say "not like this". If you are looking into implementing an ERP system then definitely look at them first because if something goes wrong we can easily call upon their expertise when needed/needed again down road. It has helped our organization

Pros
  • Customer service is top notch
  • Product implementation was smooth for my current project.
  • Mobile app works great, even in areas without reliable wifi connections; i'm able to get work done remotely just fine using WiFi hotspots instead :)
Cons
  • Nothing really comes immediately springing forth

Revainrating 4 out of 5

Great customer Service, good listening skills

I love that they listen to our needs and help us find solutions! They do an amazing job at ensuring we have all our bases covered when it comes time for implementation. Sometimes getting back to you can be frustrating - sometimes there is no answer or response given if you haven't heard from them within 24 hours (which then leads me down the road of contacting their support team). But overall great service so far! Honestly I don't dislike anything about working with these guys. It's just been…

Pros
  • They have been very positive and have been very great at working with our team
Cons
  • But overall I have no dislike at all