- Email client built into CRM
- Allows me access more information than ever previously possible via Outlook.
- Easy way communicate between teams internally while also keeping documentation accessible
Anana White Mail Channel Review
4
·
Very good
Rating
4.5
Marketing, Print Fulfillment
Description of Anana White Mail Channel
The Anana white mail channel allows a business to utilize the power of Genesys to have an end to end process for routing and managing “white-mail” interactions into the contact center.
Pros
Pros
- It has the most popular options in the market and has a variety of rules that we've had to use over the years, and works great
Cons
- When something goes wrong we seem to always have issues getting in touch with Anana tech support
Pros
- Great integration between Salesforce / SFDC&CRM system(s), making reporting super simple..etc.it just works great :) Very user friendly interface..I love everything about what ananalogix provides us!!!
Cons
- Some problems
Pros
- I like that the product is able send multiple emails at the the times I want and at the different email addresses I want as well
Cons
- I can not like the product, it's a great product that I like! I like the way it is able send multiple emails at the times I want and at the different email addresses