Header banner
Revain logoHome Page
appinium viewtrac logo

Appinium ViewTrac Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Design, Video

View on AmazonView on ЯM

Description of Appinium ViewTrac

ViewTrac is your comprehensive video and multi-media solution for Salesforce.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great solution for lead tracking and automation

I like that it allows us to view all of our leads from one place, which makes management much easier than having multiple different applications open at once! The only thing about this tool so far has been its price point - we have had difficulty finding companies willing/able pay such an expensive monthly fee just yet (but hopefully they will soon!). It does however make viewing data in real time very easy as well!! We are able solve many problems with Lead Management by using Video Tracing…

Pros
  • Easy access for anyone within your organization
  • Can be accessed via mobile app or desktop computer.
  • Ease when tracking video chat sessions between users across various platforms including Skype & Zoom
Cons
  • It is hard to say

Revainrating 4 out of 5

An awesome addition to Salesforce analytics & reporting

I like that every single field in this tool can be used to create custom visualizations, from simple charts or graphs all through advanced dashboards with drill downs and filters. It has many different tools/features so it's difficult at first to find what you are looking for as there isn't always an 'out of box' visualization available (and some require additional workarounds to use). There was only one version released - we had issues getting updates out into our SF instance quickly enough…

Pros
  • The ability to create custom visualizations and dashboards as per our business requirements
Cons
  • The software was released in version one only and there was a very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very

Revainrating 4 out of 5

Great all-in-one tool for managing your leads/customers

I like that it's easy to use, has several different views of all my data in one place (including what was created by me), allows you create custom dashboards with multiple tabs if needed; not much dislike about this tool so far! It would be great as well have some more detailed tutorials available online or maybe even an annual subscription option where we could access them without any additional cost? Maybe add something similar into their free version too - but i'm sure they won't do such…

Pros
  • Easy way for managing your customers
  • Fast customer support team.
  • Very clear instructions how everything works out at very first try :)
Cons
  • Nothing yet